Support Station

Need assistance in the Expanse? Our outback operators are here to help.

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Our support station operators are available during standard outback hours (9 AM - 5 PM ACST). During off-hours, please use the transmission form.

Note: We only provide support for our free-to-play platform. We do not handle real-money transactions.

Headquarters: 14 Outback Way, Alice Springs, NT 0870, Australia

Is this a real money casino?

No. OzLottoOz Social is a completely free-to-play social casino. You cannot deposit, wager, or win real money.

How do I get more Solarite Tokens?

Tokens are claimed freely via The Opal Vault, daily logins, and completing achievements. They cannot be purchased.

Can I withdraw my virtual winnings?

No. Solarite Tokens have absolutely no cash value and cannot be withdrawn or exchanged for real-world prizes.

I lost my connection during a spin. What happens?

Your game state is saved locally. Upon reconnecting, your virtual balance will reflect the completed outcome of the last spin.

How do I close my account?

If you wish to delete your data or take a break, please contact support or use the tools detailed in our Responsible Social Play page.